This is the time of year when we reflect on our completed projects and accomplishments and consider future goals and aspirations. I’ve listened to some amazing stories of successfully executed ventures and challenging goals triumphantly overcome and completed. These are all stories and accomplishments to cheer for, acknowledge and congratulate. Still, amidst the kudos, …
Christmas came and went but we were still celebrating. Our annual day-after-Christmas extended family party, with all our favorite cousins, gathered at my sister’s summer kitchen, overlooking the Indian River, to once again eat, drink, and make merry. After yet more delicious food (we all love to cook and bake), fine wine and lots of …
I am often asked “what is a good case acceptance strategy when a patient has maxed out their insurance benefit?” This a great question, especially now in the fourth quarter, when this situation is more common. Here are three communication tips that will help. Utilize The Treatment Triad prioritizing method of treatment presentation. (Urgent, …
Problem: “As technology becomes more awesomely able, what will be the high-value human skills of tomorrow?” Solution: Best new “human” skills “…the most effective groups are those whose members most strongly possess the most essentially, deeply human abilities- empathy above all, social sensitivity, storytelling, collaborating, solving problems together, building relationships.” This is not just …
Storytelling – To Gain Case Acceptance Stories have captured peoples’ attention for eons, long before the written word. Jesus used stories to illustrate his lessons, as have many other spiritual leaders. Incredibly long stories were handed down from generation to generation, long before written narration, as a means to remember that culture’s history. Stories were …
In the ledger of life there are assets and liabilities. Which are you? In life, we mingle with many different kinds of people. While we cannot always choose the folks with whom we interact, we can intentionally choose to be an asset or a liability. We all know the assets. They are the people who …
You hear a lot about company culture now and wonder if it is really all that important. The answer is no… it is imperative! Here’s why. Your company culture will drive all other systems, positively or negatively. Additionally, if your company culture is neutral, or non-existent, then your team will bring their own personal cultures …
Waiting for our offices to re-open can be painfully frustrating – and – it can also be a time of creative productivity. For some still in quarantine, there is still time to address that never-have-time-for “To Do” list. Here are some basic important DSO foundational building blocks that often get overlooked by fast growth, perceived …
Nature is full of examples of devastation turned into re-birth. As we negotiate our way through this devastating COVID 19 crisis, take time to focus on the light at the end of the tunnel. In nature: Forest fires and floods destroy, and then create fertile grounds for new growth. Hawaiian volcanoes destroy but the lava …
What a great visual this cactus quote represents and sitting on it only makes it worse. Are you sitting on it, giving it all your attention, or walking around it? Granted this virus demands a lot of our attention. However, once we’ve committed to adhering to all the recommended health and prevention guidelines, let’s …
